Where is my laundry?
Enter the reference from your receipt and we will show you exactly where your order is, what you paid and when it is coming back.
What each stage means.
- 01
Pickup scheduled
We have your order and a rider is coming on the day and time window you chose.
- 02
Collected
Your clothes are with us and on the way to our facility in Apo.
- 03
Being cleaned
Sorted by fabric and cleaned. If anything needs different handling than you booked, we call you first.
- 04
Ready to deliver
Finished, checked and packed. We will arrange a delivery window with you.
- 05
Delivered
Back with you. If anything is not right, tell us straight away and we will put it right.
Cannot find your reference?
Message us on WhatsApp with the phone number you booked with and we will find the order for you. We answer Monday to Saturday, 8:00am to 6:00pm.
